Privacy policy

This Privacy Policy describes how Marvello LLC ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from shopmarvello.com (the "Site") or otherwise communicate with us regarding our services (collectively, the "Services").

Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will post the revised policy on the Site and update the "Last updated" date.

How We Collect and Use Your Personal Information

Information You Provide Directly:

  • Contact details (name, address, phone, email)
  • Order information (billing/shipping address, payment confirmation)
  • Account credentials
  • Customer support communications

Information Collected Automatically: We may collect usage data via cookies, pixels, and similar technologies, including device information, browser type, IP address, and interaction data.

Information from Third Parties: We may receive information from service providers such as Shopify and our payment processors to fulfill orders and prevent fraud.

How We Use Your Information

  • To process and fulfill orders
  • To send transactional and account-related communications
  • For marketing and promotional purposes (with your consent where required)
  • For fraud detection and security
  • To improve our Services

How We Disclose Your Information We may share your information with:

  • Service providers (fulfillment, payment processing, analytics, IT)
  • Business and marketing partners
  • Affiliates within our corporate group
  • Legal or regulatory authorities when required by law
  • Acquirers in connection with a business transaction

Cookies We use cookies to power and improve our Site. You may adjust cookie settings in your browser. Note that disabling cookies may affect Site functionality. We honor the Global Privacy Control (GPC) signal as a valid opt-out of targeted advertising/data sharing.

Your Privacy Rights Depending on your location, you may have rights including:

  • Access, correction, or deletion of your personal data
  • Data portability
  • Opt-out of sale or sharing of personal data for targeted advertising
  • Restriction of processing
  • Withdrawal of consent

To exercise your rights, contact us at info@shopmarvello.com.

California Residents (CCPA/CPRA) If you are a California resident, you have the right to know what personal information we collect, sell, or share; to delete your personal information; to correct inaccurate information; to opt out of the sale or sharing of your personal information; and to non-discrimination for exercising your rights. To submit a request, contact us at info@shopmarvello.com. We will respond within 45 days as required by law.

EEA, UK & International Users If you are located in the European Economic Area or United Kingdom, we process your personal data under the lawful bases of contract performance, legitimate interests, and consent where applicable (GDPR Art. 6). We may transfer your data outside the EEA using Standard Contractual Clauses or equivalent mechanisms.

Children's Data Our Services are not directed to children under 13. We do not knowingly collect personal information from children.

Data Retention We retain personal information as long as necessary to provide our Services, comply with legal obligations, and resolve disputes.